Question 1

Is ACODAX ERP compliant with UAE VAT and ZATCA e-invoicing?

Accepted Answer

Yes. ACODAX ERP is fully compliant with UAE VAT regulations and Saudi Arabia's ZATCA e-invoicing requirements. It automatically generates structured invoices with mandatory fields, VAT calculations, and QR codes to meet FTA audit standards.

Question 2

Can ACODAX ERP handle multiple companies and currencies?

Accepted Answer

Yes. ACODAX ERP supports multi-company, multi-branch, and multi-currency operations from a single login. This includes inter-company transactions, consolidated financial reporting, and management of entities across UAE free zones and mainland.

Question 3

Does ACODAX ERP support mobile access?

Accepted Answer

Yes. ACODAX ERP has dedicated Android and iOS mobile apps that allow you to manage sales, approve purchases, track inventory, and monitor business performance from anywhere.

Question 4

How does the AI chatbot help in CRM and business automation?

Accepted Answer

The AI chatbot in ACODAX ERP assists users with quick answers, automates repetitive tasks, and manages lead workflows. It also analyses CRM data to predict customer behaviour and recommend the next best actions for your sales team.

Question 5

Can I integrate third-party applications with ACODAX ERP?

Accepted Answer

Yes. ACODAX ERP supports seamless integration with third-party accounting software, eCommerce platforms, CRM tools, and APIs to ensure smooth data synchronisation across all your business systems.

Question 6

Is ACODAX ERP suitable for multi-company or multi-branch operations?

Accepted Answer

Yes. ACODAX ERP is specifically designed for businesses managing multiple companies, branches, and currencies within a single system. It supports inter-company transactions and consolidated reporting — ideal for UAE group companies and holding structures.

Question 7

What kind of support and training does ACODAX provide after implementation?

Accepted Answer

ACODAX provides complete onboarding, user training sessions, and dedicated post-implementation support to ensure a smooth transition. Ongoing assistance is available for your team as your business grows.

Question 8

How secure is my business data on ACODAX ERP?

Accepted Answer

Your business data is protected with industry-standard encryption, role-based access controls, and secure cloud hosting on AWS infrastructure — ensuring maximum data privacy, reliability, and safety at all times.

Question 9

Can ACODAX ERP integrate a payment gateway?

Accepted Answer

Yes. ACODAX ERP supports integration with multiple payment gateways, allowing UAE businesses to process online payments, manage transactions, and automatically reconcile accounts within the system.

Question 10

Is ACODAX ERP suitable for small and medium businesses in the UAE?

Accepted Answer

Yes. ACODAX ERP is designed to scale with your business — from startups and SMEs to large enterprises across the UAE and GCC. Its modular structure means you only use what you need, keeping operations lean and cost-effective.

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